Who we are

ActionCOACH is a global Business Coaching Franchise that has served thousands of businesses and their owners since 1997. ActionCOACH Guyana was established in 2014. Our primary and official website is: https://guyana.actioncoach.com/ ActionCOACH Guyana values and is committed to safeguarding your personal information. It is our desire through this policy that you understand how your personal information will be handled when submitted through the ActionCOACH website.

The data and information we collect

ActionCOACH Guyana defines “Personal Information” as any identifying information of a website visitor that opts-in through our contact forms. This information is not limited to:

• Your name;
• postal address;
• telephone number;
• your website URL, if any;
• general company/business name and/or other information;
• your e-mail address;
• the time you send the enquiry;
• and The IP Address of the machine you used to send the enquiry

By default, https://guyana.actioncoach.com/ does not collect any personal data about visitors until they have interacted and submitted their information in any contact form. Non-personal and technical data (such as cookies) are only retained in https://guyana.actioncoach.com/ in a single session. After you close the browser, all of your information saved by cookies will be discarded.

How we collect data

We collect the e-mail addresses of those who communicate with us via e-mail, information voluntarily provided by the consumer, such as survey information and/or site registrations.

Personal data is not just created by your interactions with our website. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third-party embeds.

Analytics and other tracking

Our website uses Google Analytics. We do not share any data collected from analytics with any third party company to use your information for contacting you.

Offline Contact Information

If you supply us with your postal address online, you will only receive the information for which you provided us with your address. Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding inquiries they have made online.

How we use the data we collect

The information we collect is used to improve our services, used to notify consumers about updates to our services, improve our website and notify them about updates in the website. Additionally, this information may be used by us to contact consumers for marketing purposes or advertising with their consent.

With respect to Ad campaigns

We do not partner with or have special relationships with any ad serving companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our website periodically.

How we protect your data

This website has secured connection (“HTTPS” through SSL), however, we do not have submission forms that will ask or has ever asked visitors to transmit highly sensitive information. When we transfer and receive this type of sensitive information, we instruct visitors to use other website services with appropriate and trusted capabilities to handle such information (i.e. PayPal).

Security of non-sensitive information

ACI takes reasonable precautions to keep personal information secure. All personal information is subject to restricted access to prevent unauthorized access, modification or misuse. While ACI takes reasonable steps to protect your personal information once received, ACI cannot ensure or warrant the security of other (non-sensitive) Personal Information that you transmit. You transmit such information at your own risk. Once we receive such information we will use our best efforts to maintain the safekeeping of your Personal Information.

Data breach procedures

We will notify all of our registrants, visitors, and customers if we experience any form of data breach. This process will use e-mail, and/or social media notifications. We do not store highly sensitive information such as credit card information, social security, health information, or personal passwords. Hence, any highly sensitive information belonging to any user or visitor is not at risk.